Permit Regulations

All motor vehicles parked in a non-metered University-owned parking lot are required to obtain a parking permit for that motor vehicle from the Department of Parking and Mobility Services. Parking permits are issued only for use by the person and on the vehicle(s) specified.

Permit Policies

  • The purchase of a University parking permit grants the permit holder access to specific parking lots, but does not guarantee a parking place on campus. Parking for all permit holders is on a "first-come, first-served" basis only.
  • All vehicles parked on University property must display a current valid license plate and be fully registered in the state issuing the license plate.
  • All parking permits must be displayed in the lower left corner of the windshield and have a valid license plate(s) attached/associated through Department of Parking Services system.
    • Virtual parking permitted lots must have license plate attached/associated through the Department of Parking Services and displayed to the center aisle.
    • University Rental Property (URP) permits must be displayed on rearview mirror, must have license plate attached/associated through the Department of Parking Services and displayed to the center aisle.
  • A permit is not transferable to other individuals.
  • Any person obtaining a permit for a vehicle(s) shall be liable for all violations incurred by such vehicles(s) or by the holder of the permit.
  • A 24-hour access fee will be added to all Resident student-parking to cover storage parking impacts to campus events.

    Permit Types

    The Department of Parking Services issues, for a fee, the following parking permit types:

    Lost or Stolen Permits

    Lost or stolen parking permits must be reported to the Department of Parking and Mobility Services immediately. After a report is completed, the permit may be replaced for a nominal fee. Recovered lost or stolen permits should be returned to Parking and Mobility Services immediately. The replacement fee will be refunded if the original permit is recovered and returned to the University of Denver Parking Services department within three months of the report filing date.

    Operators of vehicles found displaying a permit that has been reported as lost or stolen will be held accountable for unethical behavior. The permit will be seized, the vehicle will be issued a citation, immobilized, and the case will be referred to the University's Office of Citizenship and Community Standards for disciplinary actions.

    When a motor vehicle is sold, traded, or otherwise disposed of, the University parking permit must be removed and returned to the Department of Parking Services. All parking permits remain the property of the University of Denver.

    Acceptance and use of any University of Denver parking permit constitutes acknowledgment by the permit holder that he/she agrees with and will abide by all provisions contained in this document.

    File a Report

    Permit Refunds

    All refunds must be requested in-person, at our main office during normal business hours. A Refund Application Form must be fully completed and the permit (product) returned to Parking Services in good physical condition.

    No refunds will be accepted after the refund return deadline of April 15th.

    All refunds are issued via the original method of payment, except cash. A $5 per permit/product service charge will be deducted from the total refund amount. This charge helps cover the costs associated with the researching, processing, issuing, and possibly mailing a refund check to a customer. All permit refunds are based on an established, pro-rated monthly refund schedule. Refunds are calculated according to the month the permit is physically returned and not to any official termination, leave date or last day of classes attended. Specific payment refund information is as follows:

    • Credit cards may be refunded immediately if the original card at the time of purchase is presented at the time of the refund application. If the original credit card is not available or the card has been cancelled, the refund will be issued in the form of a check.
    • Student billing refunds will be processed according to the appropriate student billing schedule. Students who have their parking fees placed on their student bill accounts are encouraged to physically return their permit for a refund immediately in order to stop future billings of the parking fees being placed on their accounts. Students who fail to return their permit will receive University notices reflecting the appropriate parking fees associated with the permit still in their possession. It is the responsibility of the withdrawing student permit holder to ensure that the permit is returned to Parking Services, or the billing process will continue. Late fees may be assessed by the Office of Student Billing for late payments of the student tuition bill.
    • Payroll deduction payments for employees separating from the University and no longer needing their assigned parking permit will have their payments terminated on the last day of employment. Former employees are still responsible for the full amount of the remaining balance due until it is returned to Parking Services. All employees are encouraged to return their parking permits immediately after separating from the University or no longer needing it.
    • All other payments will be refunded through the University of Denver Accounts Payable office, which can take up to four weeks to process.

    Refunds & Unpaid Parking Balances - If a customer has any existing parking balance (i.e., permit &/or fine(s)) owed to the department/University, the entire refund will be applied to the unpaid balance. If after the refund is applied to the existing balance and a remaining credit exists, it will be processed as a refund to the customer. At no time will refunds/credits be given to individuals with outstanding parking/traffic balances.

     

    Contact

     

    Parking & Mobility Services