The University of Denver offers two appointment scheduling resources to its community: Microsoft Bookings and SARS Anywhere. While there is some feature overlap between the services, each one has its own specialty. This document will help guide you to the best tool for your needs.
|
Online Appointment Scheduling Scenario |
Recommended Product | ||
|---|---|---|---|
|
I want students to schedule appointments online for office hours |
Bookings | ||
| I want students to register online for group sessions/workshops |
Bookings | ||
| I want members of the community to schedule appointments with me or my Center | Bookings | ||
| I want an appointment scheduling system that I can configure, format and maintain myself | Bookings | ||
| I want to collect data on who I meet with and for what reason | SARS Anywhere | ||
Product Comparison
| Features | SARS Anywhere |
Bookings | |||
|---|---|---|---|---|---|
|
Web-based |
Windows, Mac | Windows, Mac | |||
| Mobile App | no | iOS, Android | |||
| Browser support | all | all | |||
| Automated email confirmations | yes |
yes | |||
| Automatic Outlook calendar updates | no |
yes | |||
| Outlook calendar sync | yes |
no | |||
| Appointment history | indefinitely |
60 days pre and post | |||
| Banner integration | yes |
no | |||
| Configurable by owner | no IT@DU configures |
yes | |||
| Reporting | yes, extensive |
minimal | |||
| Email to staff member advising of appointment scheduling | no | yes | |||
| Reminder emails | yes | yes | |||
| Follow-up emails | yes |
no | |||
| Unique appointment scheduling webpage | yes |
yes | |||
| Reason, date, time, and staff member selection | yes |
yes | |||
| Appointment rescheduling | yes |
yes | |||
| Online appointment cancellations | yes |
yes | |||
| Centralized department/center calendar | yes |
yes | |||
| Appointment reassignment between advisors/faculty members | yes |
yes | |||
| Manual appointment creation | yes |
yes | |||
Link to knowledge base article