Selected IT Projects

Implement/Expand the software(s) selected for enterprise event management and registration needs of the University.

IT and UFS to partner with Huron consulting and university community to assess current state (people, process, technology) of procurement and identify desired state. Leverage this assessment to select and Implement a procure 2 pay (spend management) platform.

Implement Salesforce Student Success Hub for undergraduate and graduate advising, case management and appointment scheduling needs of the University. .

This project will include developing a policy and cybersecurity/IT practices that will be required for faculty and staff that travel to High-Risk and Moderate-Risk countries.

Completion of this migration will ensure that DU remains on the current release of Windows, reducing security vulnerability and maintaining support from Microsoft.

Upgrade the routing and switching infrastructure currently providing data communications and Internet access in the Anderson Academic Commons.

To provide Adobe Creative Cloud enterprise license software for all employees and physical lab computers

With the upcoming Adobe contract renewal, all students will be included in the enterprise licensing. This project is to coordinate the expansion of licensing to students.

The Applicant Tracking System project was initiated by Shared Services to find a new software solution to better meet the recruiting needs of the University.

Oracle's ePBCS software has been selected as the unified system to support long-range strategic financial  planning, as well as annual and multi-year budgeting and forecasting processes.

This project will include review and selection of a career services software solution that supports career services management activities as well as campus-wide experiential learning needs. Vendors in the career services management sector have made significant improvements in product design since 2016, the last career services vendor review. A complete understanding of the range of available products will enable DU to make an informed decision to either switch to new vendor(s) or renew with current vendor(s) by the contract expiration date of fall 2022.

The Common Calendar Project, consists of aggregating multiple calendars and respective events, originating on multiple platforms into a single source, 25Live. Successively, through leveraging the aggregated data, a uniform interface(s) will be created as a one-stop-shop for public and internal end-users to view all associated events occurring across campus, and beyond.

This system will be used by Human Resources & Inclusive Community to track and deliver the division's learning and development offerings. The system would be made available campus-wide to track all professional development for employees.

The succession planning or succession management will be used to identify career development pathways for all levels of employees.

CRM Advance, a Software as a Service (SaaS) application, will replace Banner Advancement as the Advancement division's primary administrative software solution. This product will be used to manage all advancement related data needed for fundraising and constituent engagement. CRM Advance provides an intuitive, robust network of systems that deliver a contemporary user experience, facilitates our fundraising and relationship building efforts, and positions us well to support and advance DU IMPACT 2025.

Degree Works is a web-based, degree audit review program that allows students to monitor progress toward degree completion. Features such as What-If, Look Ahead, and GPA Calculator helps plan and set goals for on-time graduation.

Implement an Electronic signature software that allows documents and contracts to be signed digitally with a formal signature. The signature can be created using a mouse, a touchpad or tablet. E-signatures do away with paper forms. Paper forms are replaced with easily tracked and audited digital documents. A platform such as this will benefit prospective students, current students, employees, and donors in many ways in addition to creating major efficiencies within the University Operations.

DU Portfolio is a homegrown system that was built by the Office of Teaching and Learning around 2003. This software was iteratively developed by developers who no longer are affiliated with the university and is currently on maintenance mode (no enhancements will be made). To follow best practices, IT will partner with Office of Teaching and Learning and other units on campus to find alternate vendors solutions (new and DU owned) for all current use cases of DU Portfolio.

InfoEd, a vendor-hosted electronic research administration system (eRA), was selected for the administration of research grants, contracts and other funded projects and will track the progress of awards for the entire life cycle.

Implement a contact tracing software that augments the current manual contact tracing process for COVID-19

This project is a collaborative effort to implement two parallel projects - first, to use existing repositories (Activity Insight, Banner, Digital Commons) to feed faculty profiles while also working with Ex Libris to create a new system - Esploro - for creating outward-facing faculty web profiles to be used on the du.edu website and DU Connect.

Live Faculty Profile Sites

• CAHSS: https://liberalarts.du.edu/about/people
• GSPP: https://psychology.du.edu/about/faculty-staff
• GSSW Profile: https://socialwork.du.edu/about/gssw-directory
• Korbel: https://korbel.du.edu/about/directory
• NSM: https://science.du.edu/about/faculty-directory
• Ritchie Profile: https://ritchieschool.du.edu/about/people
• Sturm: https://www.law.du.edu/about/people

Coming Soon

• DCB: TBD
• Morgridge: TBD
• UCOL: TBD

A University-wide initiative to implement an enterprise ticketing application for non-IT units.

Upgrade wired and wireless network infrastructure at DU Greek Houses.

Our ERP vendor (Ellucian) has released a new user interface (UI) using more current technology for the adminstrative portion of the Banner system. The legacy infrastructure will no longer be supported at the end of 2018. Major infrastructure changes will occur throughout the calendar year, including an authentication change to single sign-on and conversion of Oracle forms to a web based solution. The new UI will be available in parallel with the legacy system to ease the transition to the new product. IT will be sensitive to the critical administrative cycles throughout the year.

Re-evaluation of the current ITSM (ServiceNow) including focus groups with current users, sending RFPs to other potential vendors, selecting the best vendor, and migrating to a new product if necessary.

The JStor Project will be the final phase for removing content from CourseMedia. The remaining images within the homegrown CourseMedia application will be migrated into JStor and then decomissioning can be performed on CourseMedia and the associated server(s).

Provide a centralized  video management system for University video recordings. This will include the migration of content from existing platforms (i.e. Video Manager, Adobe Connect, Zoom and Tech Smith Relay) into the new software solution, currently called Kaltura.

IT works in collaboration with academic units across campus annually to assess equipment in classrooms and partners with stakeholders to upgrade spaces.

Visit Learning Space Enhancements to view completed upgrades.

Upgrade Mary Reed and Boettcher Auditorium (BAUD) core switches.

A campus-wide rollout of Microsoft teams that will allow individuals to create their own teams through Microsoft O365.

Information Technology is partnering with Business and Financial Affairs division to look for a new portal that will modernize our students, faculty and staff experience when accessing technical resources here at DU. We are looking for a portal that will unify access to enterprise information and applications with a modern user interface and personalized content. The new portal will replace PioneerWeb.

Implement a chatbot technology that would help our departments reach and communicate with students where they are. With the help of a chatbot provide access, tools, answers, and resources to prospective and current students and families, staff and faculty around the globe - and around the clock. This interactive chatbot will provide support, intelligence, DU personality and culture with a strong online presence.

The Office 365 Software Adoption Initiative aims to simultaneously increase awareness and usage of available applications while managing adoption efforts for newly integrated applications under the Office 365 umbrella.

Provide enhanced outdoor wireless coverage on the DU main campus in two phases. Phase I is complete as of August 2022, which enhanced wireless coverage between E. Asbury Avenue and E. Iliff Avenue. Phase II will focus on the area north of E. Asbury Avenue and south of E. Iliff Avenue.

The Performance Management project was initiated by Human Resources and Inclusive Excellence to find a new software solution that improves efficiency of performance management for employees, approvers, and administrators.

Implement Salesforce Marketing Cloud for email marketing and marketing automation.

Space Management System will help DU manage the University’s facilities through the tracking, visualization, assessment, and reporting of building, floor and space data. This system is a proof of concept, a first step in the University’s long-range goal of implementing an Integrated Workplace Management Solution. Critical to this first step is the successful implementation of a Space Management System.

Civitas Inspire is a student success CRM that will increase efficiency and ease of collaboration between various academic and administrative units across campus through a common record-keeping system equipped with data-informed opportunities to proactively address ever-changing student needs. Civitas Inspire brings with it the following functionalities:

• Central record of student communications (synced with Outlook, and configured for privacy)
• Student caseload management
• Alerts/nudges
• Dynamic group creation (based on student characteristics)
• Appointment scheduling (synced with Outlook)
• Meeting notes (that can be emailed to the student)
• Event attendance tracking
• Student Profile with communication history, course history, and GPA trajectory

The IT Infrastructure team will issue a Request for Proposal (RFP) to be used in identifying a suitable

The Pioneer Travel and Expense project was initiated to review the current state of expense reimbursements, P-Card reconciliation, and travel management to identify a technology solution to improve visibility, efficiency, eliminate paper, and increase the duty of care. This project includes the on-boarding of an expense management solution software as well as a partnership with a Travel Management Company that can integrate with the expense solution. The design of the solution will be a collaborative effort between SSC and IT.

Wepa is a managed print solution developed specifically for student printing and managing guest printing services campus-wide.

For more information about Wēpa cloud-based printing, visit https://go.du.edu/printing.

Windows 7 support will be discontinued in January of 2020 by Microsoft. All impacted devices need to be identified and addressed prior to the end of the year.

Implement enterprise wide, IT supported, project/task management tool. The contract for enterprise wide use of Wrike starts in June 2022.