Dialogue Course Builds Connection, Sparks Action
Undergrads learn communication skills through difficult conversations and uncomfortable topics
It’s not exactly the controversial question of our time — “What’s your favorite restaurant in the Denver area?” — but as the icebreaker in the University of Denver’s Identities in Dialogue course, it certainly reveals a lot about the 20 undergraduate students in the room.
Where they’re from. How they were raised. Trying times in their lives. Vulnerability sprouts in the form of a search for sweet tea that tastes like home, a uniquely afro-centric local teahouse and a French bistro forever linked to a father’s hospital visit. Each story elicits nods, smiles and looks of understanding from people who were shy strangers just a few weeks ago.
“I think the most fulfilling part of this class so far is seeing how open the students are to building those connections with each other,” says Cassidy Ellis, a second-year PhD student in communication studies who is teaching the class. “Hopefully, they will be able to have those tougher conversations in more productive ways.”
In developing the DU DialogUes initiative, the catalyst for the course, the first challenge for Thomas Walker, director of Inclusion & Equity Education (IEE), was getting the DU community to even consider having those potentially problematic conversations. The more he spoke with students, faculty, staff and prospective employers, the more he realized there was a problem: Texting, tweeting and commenting online are easy. But, “face-to-face, in-depth, sustained communication skills seem to be eroding,” he says. “We increasingly have students, staff and faculty who can’t or won’t engage in difficult conversations.”
Through the dialogue course, IEE is taking steps to create better communicators, better leaders and ultimately, better citizens. It all grows out of the University’s strategic plan, DU IMPACT 2025, and a goal to encourage academic engagement by supporting students holistically in their personal and professional development. Chancellor Rebecca Chopp wants students to acquire the skills they need to navigate their lives and careers.
Now in its third iteration, COMN 2000 is beginning to hone its curriculum. Walker’s office partners with communication studies associate professor Christina Foust and the graduate students who lead the classes. Together, they have created a classroom environment that challenges preconceptions and self-understanding while remaining a practice space where students can make mistakes and learn about how social identities affect communication.