eFax User Guide

What is eFax?

eFax is a service that allows those with an @du.edu email address to send faxes via their DU email. The DU eFax system will receive your e-mail, convert it to fax format, and will send it to a chosen fax destination.

To receive faxes to your email, a phone number must be assigned to your account by a system administrator. To request a fax number assigned to your email address, please submit a ticket through the IT Help Center and include the business need.

How to Send a Fax Via Email

To send a fax using your @du.edu email account, please follow this procedure:

  1. In the To field: type fax@du.edu

  2. In the Subject field: type the appropriate prefix and the destination fax number* (with or without hyphens)

    1. DU internal fax numbers in this format: 1 + 4-digit DU extension (ex: 15555)

      1 + 4-digit DU extension

    2. Local numbers in this format: 9 + area code + fax number (ex: 93035551212)

      9 + area code + fax number

    3. Long distance numbers in this format: 9+ 1 + area code + fax number (ex: 918885551212)

      9+ 1 + area code + fax number

  3. Type a fax message into the email body and/or attach a file or multiple files.
    1. Allowed file formats: doc, docx, gif, jpeg, jpg, pdf, png, rtf, tif, tiff, txt, xls, xlsx.
  4. Send the email.
  5. A confirmation of fax transmission will be sent to your DU email address.

* A recipient can be added to the beginning of the Subject field if you are sending the fax as an “attention to”.
In this case, the Subject field should follow this format: Name ((destination fax number))

Examples:

Attn: Shared Services ((15555))
Lee Smith ((93035551212))
Accounting Department ((918885551212))

The University of Denver recognizes the importance of protecting personal privacy. Read our Privacy Policy, including notifications for the Family Educational Rights and Privacy Act (FERPA) and the EU General Data Protection Regulation (GDPR).

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